Accreditations

ACCREDITATIONS

We come fully accredited!

As Founder Members of The National Guild of Removers & Storers and regulated by the Removals Industry Ombudsman Scheme, if you move with AJ Stephenson Removals & Storage you are guaranteed the highest consumer protection in the industry.

Expertly trained staff

Fully insured for your peace of mind

Excellent value for money

High quality service

We have been members of the Guild for over 25 years and have regularly received their excellence awards. These awards are based on the return of quality questionnaires from customers who have just moved with us. This is an accurate assessment of our quality as all customers get a questionnaire; they are not given out selectively after the move! See samples of the comments received on these questionnaires on our testimonials page.

We are proud to announce that we received the following award for our Removal & Storage services.

We are proud to announce that we received the following awards for our Removal & Storage services:

AJ Stephenson Removals Essex were awarded the A.C.E Award (Annual Certification of Excellence) for 5 years by The National Guild of Removers and Storers Ltd. Member Removers achieve this by consistently receiving their Excellence Award based on customer satisfaction and is widely regarded as the best guide of quality service in the industry.

Super Elite Honours Removers Status

AJ Stephenson Removals & Storage is one of only a few nationally to be given this Award in recognition of the above named removers’ continuous exemplary and outstanding customer service record over the period of 25 years that they have been in membership with The National Guide of Removers & Storages and from 2006 The Removals Industry Ombudsman Scheme.

This award is the highest achievable by any Guide removers that have been members of both named organisations.

When you move home with us you can rest assured that you’ll be in the hands of a tried and tested remover, whose main focus is customer satisfaction and quality.

Nobody in the area comes close to our customer service standards.

Please find below links to both the Guild and the Ombudsman:

For more information on our accreditations, qualifications, and how we can help you, contact us today!