It is so confusing when you're trying to choose a good removal company for your forthcoming move. There are literally thousands to choose from but how do you know which ones are good and which ones will drop you in a flash if a better job comes along? (and some do!).
Filtering out the rogues
The first filter to apply is only consider companies that belong to one of the two dedicated Removal trade associations in the UK.
The British Association of Removers (BAR) and The National Guild of Removers and Storers (NGRS), both bodies have
strict codes of practice that their members must adhere to as well as arbitration and conciliation services.
The NGRS go further, all their members must belong to the Removals Industry Ombudsman Scheme (RIOS) which is totally independent and members must act on any decision that is made which could involve compensation to a customer.
If they refuse they will be
removed from the scheme and will have their membership of the NGRS cancelled as a result.
This happened to a so called reputable company a few years ago. Although membership of a trade association proves that companies meet minimum standards, companies that have the Ombudsman Approved status will give you the maximum reassurance and consumer protection.
Fully accredited removers are the safest choice.
The next filter you should use is that the company will make an appointment and send a surveyor to establish the exact requirements of your move and send you a written quotation, see my last blog about this “Get a house removal survey not a nightmare!”.
Putting trust into your removal company
So you can see that there are regulated companies and really good regulated companies, ideally you want the latter.
But what about the unregulated remover?
There are many more of these than regulated ones and some will do a good job, BUT how do you tell?
As they are not answerable to anyone they can basically do what they like, for example they may offer low prices to fill up their schedule then they will raise them for busy days, if they get one of these high paying jobs on your date, guess who’s going to get a call from them saying they can't move you now, and guess what its only a week till you move and all the good companies are now booked.
There are so may other problems with them that I cant begin to put them all down here, I have however written an industry unique report highlighting these issues and more, you can read this here.
This report is used and endorsed by the
NGRS so you can be assured it's accurate relevant information that will help you.
Its called “The Top Ten Removals and Storage Disasters to Avoid”, chapter 2 will outline more of the problems you could face if you move with an unregulated remover.
You can trust AJ Stephenson Removals
If you want to save all the hard work of working out who will offer the best service in the area with a
value for money price, who give outstanding service and
Guarantee you this, look no further- give us a call!
We are confident that you will be delighted with the service. See
what others thought of the service here.
